Plan delivery days, give drivers a phone-friendly app, keep customers informed with live ETAs, and capture photo-and-signature proof of delivery — then hand off to installation without a single phone call.
Big, fragile, two-person items, scheduled windows, and on-site assembly make furniture delivery unlike parcel logistics. FurnFlow is built for it.
Build routes from open orders, balance stops across crews, and publish windows your customers can rely on.
Sequence stops, assign crews and set realistic windows that account for two-person, white-glove handling.
Customers get an ETA and status updates automatically, so your phone stops ringing on delivery day.
Move a stop and everyone — driver, customer and the order timeline — sees the change immediately.
Every stop closes with evidence, so disputes are rare and billing is clean.
Drivers capture room-of-choice photos, a signature and GPS at the door — attached to the order automatically.
Hand a delivered order to installers with the notes and photos already in place. No re-keying.
Flag damage on the spot and FurnFlow opens a service ticket so nothing falls through the cracks.
No. The driver experience runs in any mobile browser — camera photo capture, signature pad and GPS check-in all work natively, with no App Store install and no device management.
Yes. Customers receive an ETA and status updates automatically as the day progresses, which dramatically reduces inbound 'where is my order' calls.
Tightly. A delivered order can be handed to installers with its photos and notes intact, and any damage captured at the door opens a service ticket immediately.
Always. Photos, signature and GPS are attached to the order timeline, so billing and any disputes have a clear, time-stamped record.
Start a free 14-day trial and run your next delivery day on FurnFlow. No credit card.